Verifying Your tombolas Account
Account verification keeps your tombolas balance secure and your withdrawals moving. We ask for a government-issued photo ID — a driver's license or passport works — and proof of address like a recent utility bill or bank statement. Upload both directly inside the account settings on your phone or desktop browser; the review typically happens within your session. Verification is a one-time
step. Once it's done, your payout requests process without that extra layer of friction every time you cash out.
- Open account settings — Tap your profile icon and select Identity Verification from the account menu.
- Upload your ID — Submit a photo of a valid government-issued ID — driver's license or passport are both accepted.
- Add proof of address — Upload a recent utility bill or bank statement that matches the name and address on your account.
- Await confirmation — We review your documents and send a confirmation to your registered email once the account is verified.