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How tombolas Handles Your Personal Information

This Privacy Policy explains what we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, or contact our support team — and exactly what we do with that data.

Account data stays encryptedPayPal, Venmo, Play+ transaction records securedYou can request your data anytimeNo data sold to third partiesUS-based account protections apply
tombolas How tombolas Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy Questions

If you want to review, correct, or remove data we hold on your account — or if you have a question about how a specific transaction record is stored — our privacy support team can walk you through the process. Reach out through any of the channels below and include your account email so we can locate your records quickly.

Team online

Live Chat

Start a chat session from your account dashboard. Give us your account email and describe the data request so we can pull the right records.

Email Support

Send a data request to our support address. Include your registered email and whether you're asking to access, correct, or delete specific information.

Account Settings

Some privacy controls — like marketing preferences and cookie consent — are available directly inside your account settings without contacting support.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use industry-standard SSL encryption on every page of tombolas, including the checkout flow when you deposit via PayPal or Play+. Cookies help us keep your session active across devices — so if you start on your phone in New York and switch to a laptop, your account state carries over without forcing a new login. You can manage cookie preferences in your browser settings or through our consent manager at any time.

SSL Encryption

Every account page and payment screen runs over SSL. Your PayPal and Venmo credentials are never exposed to our servers in plain text at any point.

Cookie Controls

We use session cookies for login continuity across devices and analytics cookies to improve the experience. You can opt out of non-essential cookies through our consent manager.

Data Retention

We keep account and transaction records only as long as state regulations require. When the retention window closes, records are deleted from our active systems.

Third-Party Sharing

We share data only with processors who help us run the platform — payment verification partners, identity checks — under strict contractual data-handling terms.

Common Questions About Your Privacy on tombolas

These are the privacy questions we hear most from people managing their accounts. If your question isn't here, live chat can get you a direct answer.

We collect your name, email, date of birth, and payment method details — PayPal email, Venmo handle, or Play+ card number — along with your device type and IP address for security purposes.

No. We do not sell your data to advertisers, data brokers, or any third party. Data shared with partners is limited to what is needed to process payments or verify identity.

Email or chat our support team with your registered account address. We'll confirm your identity and send a data export. Eligibility for specific requests depends on applicable state law.

You can request deletion of data we are not legally required to retain. Transaction records tied to regulated activity must be kept for the period required by applicable law in your state.

Session cookies keep you logged in across devices. Analytics cookies help us improve the platform. You can disable non-essential cookies through our consent manager or your browser settings at any time.

Payment records are retained for the period required by the state regulations under which your account operates. Once that window closes, records are removed from active storage.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.