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A Few Steps Between You and the Lobby

Opening a tombolas account takes an email address, a few personal details, and a payment method — PayPal, Venmo, or Play+ all work from the first deposit.

Mobile-ready sign-upPayPal, Venmo, Play+ readyIdentity check built inState eligibility confirmed at sign-up
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tombolas A Few Steps Between You and the Lobby
ACCOUNT SAFETY

How We Protect Your Account

Every piece of data you enter during registration — name, address, payment details — moves over an encrypted connection. We don't store raw payment credentials; PayPal and Venmo use token-based authorization so your bank details stay on their servers, not ours. Identity documents uploaded through the portal are handled under strict data-retention policies and used only for the verification step state access rules require.

SSL Encryption All registration and login traffic runs over SSL. Data entered in the sign-up form is encrypted in transit and never transmitted in plain text at any point.
Identity Verification We confirm your identity during sign-up as required by state-level access rules. Documents go through a secure portal and are retained only as long as compliance requires.
Token-Based Payments PayPal and Venmo authorizations generate a secure token — we store that token, not your bank or card number. Play+ card details are saved under the same encrypted standard.
Account Access Controls Set a strong password at sign-up and enable two-factor authentication from account settings. Login alerts notify you by email whenever a new device accesses your account.
FUNDING YOUR ACCOUNT

Local Payment Methods We Accept

Connect a payment method during registration or right after your account is confirmed — either way, your funding option sits in the wallet tab from your first session. PayPal and Venmo link through a standard OAuth authorization, so no card numbers to type. Play+ works as a prepaid card loaded in advance; once the card number is saved to your account, deposits pull from the Play+ balance directly. All three methods are available for withdrawals as well, subject to standard processing and identity verification steps.

PayPal Authorize your PayPal account once during sign-up and it stays linked. Deposits pull from your PayPal balance or a connected bank account; withdrawals return the same way.
Venmo Venmo authorization follows the same OAuth path as PayPal. Funds move between your Venmo wallet and your tombolas account balance with no card details required.
Play+ Load your Play+ prepaid card, then save the card number to your account wallet. Deposits draw from the card balance; keep the card funded for uninterrupted access.

How the Registration Flow Works

Start with your email and a password — that's the account shell. Next, we ask for your name, date of birth, and address so we can run the identity check that state-level access requires. Most of that verification happens automatically in the background; occasionally we'll ask you to upload a photo ID through the secure

document portal in your account settings. Once your identity is confirmed, link a funding method — connect your PayPal account, authorize Venmo, or load a Play+ prepaid card — and your wallet is active. If anything stalls, our live chat team can walk you through the document step directly. Players in New York can follow

the same flow on mobile or desktop; the form adjusts to your screen without losing your progress. We save each completed step so you never have to start over if you switch devices mid-way through.

  • Identity Verification State access rules require an ID check at sign-up. We run it automatically; uploading a photo ID through the in-account portal handles anything the automated step flags.
  • Wallet Connection Link PayPal, authorize Venmo, or activate a Play+ prepaid card right after your identity is confirmed. Your wallet shows a zero balance until you make your first deposit.
  • Device Continuity Start registration on your phone and finish on a browser — we save your progress at each step. No re-entering the same details when you switch screens.
  • Account Support Live chat is available inside the account portal if the ID upload step or wallet link hits a snag. Reference your email address and we'll pull your registration record immediately.

Account

Start with your email and a password — that's the account shell. Next, we ask for your name, date of birth, and address so we can run the identity check that state-level access requires. Most of that verification happens automatically in the background; occasionally we'll ask you to upload a photo ID through the secure document portal in your account settings. Once your identity is confirmed, link a funding method — connect your PayPal account, authorize Venmo, or load a Play+ prepaid card — and your wallet is active. If anything stalls, our live chat team can walk you through the document step directly.

Explore the Lobby

Your details are encrypted for secure account access.

REGISTRATION HELP

Get Help With Your Sign-Up

Registration questions come up most often at the identity check and wallet-link stages. If the automated ID verification returns a flag, or your PayPal authorization doesn't connect on the first attempt, reach us through one of the channels below. Have your registration email address ready — that's how we pull your account record fastest.

Live Chat Open the chat widget from the registration page or the account portal. Give us your email and the step you're stuck on and we'll work through it with you in real time.
Email Support Send a message to our support address from your registration email. Attach a screenshot of any error message so the team can locate the issue without extra back-and-forth.
Account Help Center The help center inside your account covers common ID upload errors, wallet link steps, and state eligibility questions with step-by-step walkthroughs for each issue.

Answers to Registration Questions

If something about the sign-up process isn't clear, the answers below cover the steps we hear about most. Still stuck after reading? Live chat is the quickest path to a real answer.

An email address, a password, your legal name, date of birth, and a US address. You'll also link a payment method — PayPal, Venmo, or Play+ — to activate your wallet.

Access depends on state law. During registration we confirm your location, and the sign-up flow will let you know whether the platform is available where local law permits.

State-level access rules require identity checks at registration. We run the verification automatically; if it needs more, the account portal guides you through uploading a photo ID.

Yes. We save each completed step to your account record. Switch between phone and browser at any point and your progress stays intact — no re-entering information.

After your identity is confirmed, go to the wallet tab and select PayPal or Venmo. An OAuth prompt opens so you authorize the connection — no card numbers or bank details to type manually.

Open live chat from the registration page, share your sign-up email, and the support team will check what the system flagged. Usually it's a lighting or file-format issue with the uploaded photo.
Reference

Register

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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